Términos del servicio

Terms of Service

Welcome to Vitessa. These Terms of Service ("Terms") govern your access to and use of our website at getvitessa.com (the "Site") and your purchase of any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or place an order.

Eligibility
By using this Site and placing an order, you confirm that you are at least 18 years old, or the age of majority in your jurisdiction, and that the information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account, if you create one, and for all activity that occurs under it.

Products and Descriptions
We sell consumer electronics and related accessories, including wireless earbuds and charging cases. We make every effort to display our products, colors, features, and specifications as accurately as possible. However, we do not guarantee that the colors and details shown on your screen are completely accurate, as this can vary by device and display. Actual products may differ slightly from images. All product descriptions and specifications are subject to change at any time without notice.

Pricing and Payment
All prices are listed in US dollars (USD) unless otherwise stated and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product information, and to cancel or refuse any order placed based on incorrect information, even after an order has been submitted. Payment is processed securely through our checkout provider, and you agree to provide a valid, authorized payment method for all purchases.

Orders and Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right, at our sole discretion, to limit, refuse, or cancel any order for any reason, including limits on quantities purchased, suspected fraud, errors in pricing or availability, or orders that appear to be placed by dealers or resellers. If we cancel an order after your payment has been charged, we will issue a full refund for that order.

Shipping, Returns, and Refunds
All purchases are subject to our Shipping Policy and our Refund & Return Policy, which are incorporated into and form part of these Terms. Please review them before purchasing. Because our products are personal audio devices, returns and refunds are subject to hygiene-related conditions and store discretion as described in our Refund & Return Policy.

Product Use and Safety
Our products are intended for ordinary personal consumer use. By using them, you agree to follow any instructions and safety guidance provided. In particular:
- Listen at safe volume levels. Prolonged exposure to high volume can damage your hearing.
- Do not use earbuds in any situation where reducing your awareness of your surroundings could be unsafe, including where local laws restrict their use while driving or cycling.
- Charge the product only with compatible cables and power sources, and keep batteries and charging cases away from extreme heat and open flame.
- Any water- or dust-resistance rating refers to specific tested conditions and does not make a product fully waterproof; resistance can decrease over time with normal wear.
- Keep the product and small parts away from infants, small children, and pets.
You assume responsibility for using the product safely and in accordance with these guidelines and applicable law.

Intellectual Property
All content on the Site, including text, graphics, logos, images, product photography, and design, is the property of Vitessa or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Site without our prior written permission.

Acceptable Use
You agree not to use the Site for any unlawful purpose, to interfere with its operation or security, to submit false or fraudulent orders, or to attempt to gain unauthorized access to any part of the Site or its systems.

Disclaimer of Warranties
Except where prohibited by law, the Site and our products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, beyond any warranty expressly provided in writing with the product.

Limitation of Liability
To the maximum extent permitted by applicable law, Vitessa and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our products or the Site. Our total liability for any claim shall not exceed the amount you actually paid for the product giving rise to the claim.

Indemnification
You agree to indemnify and hold harmless Vitessa and its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or your misuse of our products or the Site.

Governing Law
These Terms are governed by the laws of the United States and the state in which our business operates, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.

Changes to These Terms
We may update or revise these Terms at any time. Any changes take effect when posted on this page, and the "Last updated" date below will be revised accordingly. Your continued use of the Site or placement of an order after changes are posted constitutes your acceptance of the updated Terms.

Contact
If you have any questions about these Terms, please contact us at support@msparllc.com.

Last updated: June 2026